TalkTalk Broadband | Speeds, Reviews, Customer Service, and Best Deals

TalkTalk has become one of the best-known UK broadband providers. It’s up there with the big names such as BT, Virgin Media, and Sky – but its deals are often cheaper than those of its major rivals. TalkTalk broadband is priced at rather competitive rates, and the provider focuses on delivering good value for money to broadband customers across the UK.

However, it’s important to consider a variety of factors besides the monthly cost of a TalkTalk broadband deal. It certainly pays to understand the speeds of TalkTalk broadband, as well as reviews and the quality of customer service.
Last updated in: August 2022

We’ve put together this guide to help you understand everything TalkTalk has to offer. You’ll find the best and cheapest TalkTalk broadband deals as well as the pros and cons of choosing TalkTalk as your Internet service provider.

Why choose TalkTalk?

TalkTalk positions itself as a provider offering good value for money – and its prices support this claim. Thankfully, despite the low prices, you can expect broadband speeds that rival other providers.

You can also add TalkTalk TV services to your deal, allowing you to access NOW TV and BT Sport as part of your broadband package. What’s more, TalkTalk promises no mid-contract price rises (besides inflation-related changes). It also has a 30-day Great Connection Guarantee, allowing customers to disconnect for free if their fibre broadband is unsatisfactory during the first month.

TalkTalk broadband speeds

TalkTalk provides a range of fibre broadband speeds in its deals. Here are the average download speeds you can expect from each deal:


TalkTalk Broadband Speeds
Deal Average download speed
Fast Broadband 11Mbps
Fibre 35 38Mbps
Fibre 65 67Mbps
Fibre 150 145Mbps
Fibre 500 500Mbps
Ultra Fibre Optic* 900Mbpst


*TalkTalk’s Ultra Fibre Optic broadband is currently being rolled out nationwide, but it’s not yet available everywhere.

TalkTalk UK coverage

Like most providers, TalkTalk uses the Openreach network. This means that TalkTalk’s fibre broadband, TV, and phone services are widely available across the UK.

However, the coverage for TalkTalk’s fibre to the premises (FTTP) plans is more limited. Although the provider is expanding the reach of its full fibre deals, it’s not available everywhere. You can check the availability of TalkTalk’s broadband deals by using its postcode checker.

Key features of TalkTalk services

Here are the key features of TalkTalk as a service provider:

  • low prices
  • UK-wide superfast coverage
  • broadband, TV, and phone bundles
  • free Wi-Fi Hub router
  • no mid-contract price rises
  • 30-day Great Connection Guarantee.

TalkTalk services

TalkTalk offers a variety of broadband, landline, and TV packages to choose from. We’ll help out by highlighting the best deals available!

TalkTalk broadband deals

Here are TalkTalk’s best broadband deals overall, including those with phone lines:


TalkTalk Best Broadband Deals
Deal Breakdown of costs Contract length in months Average download speed Broadband type Phone line included?
Fast Broadband Monthly: £32
One-off: £9.95
Overall: £393.95
12 11Mbps ADSL Yes
Fibre 65 Monthly: £24.45
One-off: –
Overall: £586.80
24 67Mbps FTTC Optional
Fibre 150 Monthly: £29.95
One-off: –
Overall: £728.75
24 145Mbps FTTC Optional
Future Fibre 500 Monthly: £39
One-off: –
Overall: £936
24 550Mbps FTTP No


TalkTalk broadband-only deals

Here are the most popular TalkTalk broadband-only deals currently available:


Most Popular TalkTalk Broadband-Only Deals
Deal Breakdown of costs Contract length in months Average download speed Broadband type Phone line included?
Fibre 65 Monthly: £29.95
One-off: –
Overall: £359.4
12 67Mbps FTTC Optional
Fibre 150 Monthly: £29.95
One-off: –
Overall: £728.75
24 145Mbps FTTC Optional
Future Fibre 500 Monthly: £39
One-off: –
Overall: £936
24 550Mbps FTTP No
Fibre 250 Monthly: £39
One-off: –
Overall: £936
24 290Mbps FTTC No


TalkTalk broadband and TV deals

These are the TalkTalk´s best broadband and TV deals currently available:


Best TalkTalk Broadband & TV Deals
Deal Breakdown of costs Contract length in months Average download speed Broadband type Phone line included?
Fibre 65 + TalkTalkTV Monthly: £28.45
One-off: £9.95
Overall: £692.75
24 67Mbps FTTC Optional
Fibre 150 + TalkTalkTV Monthly: £33.95
One-off: £9.95
Overall: £824.75
24 145Mbps FTTC Optional
Future Fibre 500 + TalkTalkTV Monthly: £43
One-off: £9.95
Overall: £1041.95
24 550Mbps FTTP No


TalkTalk broadband and phone deals

TalkTalk also does phone and broadband bundles if you wanted to combine landline and broadband services. Here are the best TalkTalk broadband and phone deals currently available:


TalkTalk Broadband & Phone Deals
Deal Breakdown of costs Contract length in months Average download speed Broadband type Phone line included?
Fast Broadband Monthly: £32
One-off: £9.95
Overall: £393.95
12 11Mbps ADSL Yes
Fibre 65 Monthly: £24.45
One-off: –
Overall: £586.8
24 67Mbps FTTC Optional
Fibre 150 Monthly: £29.95
One-off: –
Overall: £728.75
24 145Mbps FTTC Optional


TalkTalk mobile-only deals

Unfortunately, TalkTalk no longer offers any mobile deals. The provider closed its TalkTalk Mobile arm in 2018, referring its existing mobile customers to O2’s network instead. The closure of TalkTalk Mobile has no effect on TalkTalk’s broadband, TV, and landline services.

TalkTalk broadband, TV, and phone deals

These are the most popular TalkTalk broadband, TV, and phone deals currently available:


TalkTalk Broadband, TV & Phone Deals
Deal Breakdown of costs Contract length in months Average download speed Broadband type Phone line included?
Fibre 35 + TalkTalkTV Monthly: £33.95
One-off: £9.95
Overall: £621.05
18 38Mbps FTTC Yes
Fibre 65 + TalkTalkTV Monthly: £28.45
One-off: £9.95
Overall: £692.75
24 67Mbps FTTC Optional
Fibre 150 + TalkTalkTV Monthly: £33.95
One-off: £9.95
Overall: £824.75
24 145Mbps FTTC Optional


talk talk website broadband

Switching your broadband provider to TalkTalk

The process of joining TalkTalk is quite straightforward:

  1. Choose a TalkTalk broadband deal with the price, speeds, and features you want.
  2. Sign your new contract with TalkTalk.
  3. If your existing provider uses the Openreach network, TalkTalk will cancel your existing contract for you.*
  4. Arrange a suitable activation date to start receiving TalkTalk’s services.

*If you’re with Virgin Media or a dedicated FTTP supplier, you’ll need to call it to cancel your existing contract.

Should I switch to TalkTalk?

Here are the pros and cons of joining TalkTalk:


Pros & Cons of TalkTalk Broadband
✅ Pros ❌ Cons
All packages have great value for money. You can’t get TalkTalkTV without broadband.
Its download speeds on par with its competitors. The fastest speeds aren’t widely available yet.
Landline phones are optional. Other providers offer better customer service.
Cybersecurity software and parental controls are included.


What TalkTalk services are available in my area?

TalkTalk’s fibre broadband is widely available across the UK, but FTTP connections aren’t yet available everywhere. You can use TalkTalk’s postcode checker to see what deals you could get.

How do I switch from TalkTalk to another provider

If you’re looking to leave TalkTalk for another provider on the Openreach network, such as Sky or BT, you simply need to sign up with your chosen new supplier. They’ll take care of switching and ending your TalkTalk contract.

However, if you’re switching to a provider on a separate network, such as Virgin Media, you’ll need to call TalkTalk on 03451 720088 to cancel.

Before leaving TalkTalk, check whether you’ve finished your contract’s minimum period, as cancelling early incurs extra charges.

How do I cancel my TalkTalk contract

If you’re switching to a provider on the Openreach network, simply sign up and it’ll cancel your TalkTalk contract for you.

Alternatively, you can cancel your TalkTalk contract, whether switching or not, by calling 03451 720088. TalkTalk staff will tell you how to return your equipment – and whether you face early exit fees. If you need help through this process, contact the Broadband-Plans team, and we will help you free of charge.

FAQ

📺 Can you get TalkTalk TV on its own?

No – it’s only available with TalkTalk broadband on its own.

📶 Is it possible to use your own router with TalkTalk?

TalkTalk provides its own broadband routers when you join – but you can use your own router. However, you’ll need to manually connect it to your TalkTalk account. Methods may vary between routers, so check your router’s manual or its manufacturer’s website.

🗣 How do I contact TalkTalk customer services?

You can contact TalkTalk’s customer service team on 03451 720088. Alternatively, you can use its online live chat feature.

🌐 What network does TalkTalk use?

Like most major providers, TalkTalk uses the Openreach network.

Updated on 15 Jul, 2022

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kathryn

Broadband Specialist & Copywriter