Plusnet Contact Details & More!
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Over 5 million customers use Plusnet to access its service. If you would like to learn more about how to contact Plusnet, read the article below. In this article, we will cover how to contact Plusnet if you are abroad, if you are a new customer or if you just want to make a complaint.
Last update: November 2022
How can I reach Plusnet Contact?
You can contact Plusnet for online account support, orders, service issues, and more. People often reach out to them for their services via the following methods:
- Telephone
- Live Chat Support
- Text Relay
- Service Centre
- Plusnet community
In the table below, you are able to see several customer contact details and the contact information for each one.
Domestic0800 423 0200
| Contact Type | Contact Information |
| International | 00 44 345 140 0200 |
| Plusnet mobile | 500 |
How do I contact Plusnet customer service?
Plusnet contact customer assistance is available around-the-clock at 0800 423 0200. One can also contact Plusnet online via their website.
| Contact Type | Contact Information |
| Via Phone | 0800 423 0200 |
| Website | https://www.plus.net/ |
| Live Chat | https://www.livechatdirectory.co.uk/plusnet-live-chat/ |
What are Plusnet mobile & broadband contact information?
Broadband Contact0800 432 0200
Existing customers: 0800 023 2221
| Contact Type | Contact Information |
| Mobile Contact | 0800 079 1133
Outside UK: +44 7953 966 500 |
How do I contact Plusnet from abroad?
When you are abroad, you can contact Plusnet with this contact number +44 345 140 0200 . You can contact this number if you’re having issues while using your device abroad.
Normal+44 345 140 0200
| Contact Type | Contact Information |
| Business | +44 330 123 0170 |
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How do I contact Plusnet to make a complaint?
To make a complaint, you can contact Plusnet via the following information.
| Contact Type | Contact Information |
| By Phone | 0800 423 0200 |
| Live Chat | https://www.livechatdirectory.co.uk/plusnet-live-chat/ |
| By Post | Plusnet The Balance 2 Pinfold Street Sheffield S1 2GU |
| Via Community | https://www.plus.net/help/ |
How do I contact Plusnet to cancel my contract?
If you would like to cancel your contract, all you need to do is to complete a form and send it to Plusnet. After you contacted Plusnet, your contract will cancel within 14 days.
How do I contact Plusnet to join a broadband or mobile plan?
Reach out to the Plusnet contact at 0800 028 0282/500.
| Contact Type | Contact Information |
| New Customer | 0800 028 0282 |
| Other Networks | 0800 079 1133 |
| Abroad | +44 7953 966 500 |
When is the best time to contact Plusnet?
No one wants to wait on hold before being able to talk to a customer representative. Here is a table for the best and worst times to contact Plusnet.
| Busy Hours ⏳ | Less Busy Hours ⌛️ |
| Mon – Fri: 8 – 11 am, 1 – 3 pm, 6 – 7pm | Mon – Fri: 11 am – 1 pm, 3 – 6 pm, 7 – 8 pm |
| Sat: 9 am – 3 pm, 5 – 7pm | Sat: 3 – 5pm |
| Sun: 12 – 1 pm, 4 – 6 pm | Sun: 9 am- 12 pm, 2 – 4 pm |
How do I contact Plusnet via social media?
Get in touch with Plusnet contact over Twitter rather than Plusnet contact email. If you don’t have Twitter, here’s how you can contact them.
| Social Media Platform | Social Media Information |
| https://www.facebook.com/plusnet/ | |
| https://www.instagram.com/plusnet/?hl%3Den | |
| https://www.linkedin.com/company/plusnet | |
| https://twitter.com/plusnethelp?lang%3Den |
Is there a Plusnet online community to post queries?
Yes, a Plusnet online community is accessible 24/7. If you still can’t find the solution, you can pose your query to our active members for a quick solution.
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FAQ
📲 How to contact Plusnet by phone?
You can contact Plusnet by calling 0800 423 0200.
💬 Does Plusnet have a live chat?
Yes, Plusnet has a live chat open 24 hours.
👀 Are calls to Plusnet customer service free?
Yes, Plusnet customer service is free even if you're roaming in the EU.
👩💻 How do I contact Plusnet by email?
You can reach out to them through live chat or a community page.
Updated on 30 Oct, 2022
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