There’s a good chance that your home broadband provider also provides your home phone service. After all, your Internet and phone connection likely depend on the exact same cables and infrastructure. Because of this, broadband and phone services often come in combined packages.
Phone services – usually in the form of a landline connection – come as standard for most broadband packages. Receiving both Internet and phone services from one provider can be convenient and cost-effective – but it’s not ideal for everyone. In the era of smartphones, some customers have no use for a landline phone, so it’s important to consider whether a combined broadband and phone package is right for you.
Last updated in: August 2022
In this article, we’ll help you understand broadband and phone bundles so you can make an informed purchase. Our guide features the best broadband and phone deals from the major UK providers, so you’ll save money on your combined package.
Why should I choose a broadband and phone deal?
Choosing a broadband and phone deal could present a range of benefits to consider. However, it’s best to check how your combined package works first.
How do broadband and phone deals work?
As broadband and phone services are usually delivered along the same copper cables, providers can offer access to both services. They often do this with combined broadband and phone packages – meaning you’ll only deal with one monthly bill from one provider.
Broadband and phone deals combine the cost of both Internet and landline services, working out at a cheaper price. However, your bill will be affected by your phone usage. You can save money here by choosing a deal with free weekend calls or cheaper rates for international calls.
What are the benefits of a broadband and phone deal?
Here are the key advantages of combining your broadband and phone services in one package:
- Bundling broadband and phone with the same provider could save you money.
- You may be able to add TV services to your bundle.
- You’ll only deal with one provider and one bill each month, which is convenient.
- International call rates could work out cheaper.
- Providers might offer incentives, such as cashback or vouchers.
We compare the market to find you the best broadband deal
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Best broadband and phone deals
To secure the best broadband and phone deal, be sure to consider your household’s needs and the offerings of all the best UK providers.
What should I look for in a broadband and phone deal?
The best deal isn’t necessarily the one with the lowest price. Consider these factors when you’re looking for a good broadband package:
|Factor||Why it matters|
|Speed||If you’re a heavy broadband user, or you’ve got a big household using the Internet, then you’ll need a faster connection.|
|Availability||It’s essential to check if the broadband provider is available in your area before deciding on a deal.|
|Download limit||Although most providers offer unlimited downloads, this isn’t always the case, as fair use limits may limit your online activities.|
|TV Services||You may be able to get access to live TV or streaming services as part of a broadband, TV, and phone bundle.|
|Contract length||You can generally choose from 12-month, 18-month or 24-month contracts, as well as monthly rolling contracts.|
|The overall cost||Additional costs, such as activation or installation fees, may make a deal costlier than it seems.|
When looking at landlines, you should consider some different factors:
|Factor||Why it matters|
|Call periods||Some deals may offer fixed periods with free calls, e.g. during weekends or evenings.|
|Monthly minutes||Certain providers may offer a specific number of free minutes per month.|
|Call rates||Always check how much the standard call rates are.|
|International calls||Most providers will charge extra for international calls. If you often call non-UK numbers, you should look for a deal with cheap international rates.|
What are the best broadband and phone deals in the UK?
Here are the best broadband and phone deals currently available:
Best broadband and phone deals including line rental
This table shows the best broadband and phone deals including line rental currently available:
Best fibre-optic broadband and phone deals
Here are the best fibre-optic broadband and phone deals:
Best unlimited broadband and phone deals
This table shows the best unlimited broadband and phone deals:
Which broadband and phone deal is the best for me?
There’s no one answer here, as this depends on your household’s needs. You’ll need to choose a package that meets your broadband needs, first of all – with speeds, downloads limits, and capacity to suit you. It’s also important to consider providers’ calling rates.
You’ll also need to consider the overarching factors, such as the monthly cost, quality of customer service, and the minimum contract length.
Which providers offer broadband and phone deals?
Broadband and phone deals are widely available from most major UK providers:
Best BT broadband and phone deals
Here are the best BT broadband and phone deals:
Best TalkTalk broadband and phone deals
This table shows the best TalkTalk broadband and phone deals:
Best Virgin Media broadband and phone deals
Here are the best Virgin Media broadband and phone deals:
Best Sky broadband and phone deals
This table shows the best Sky broadband and phone deals:
How do I switch to a broadband and phone deal?
Whether you’re looking to add phone services to your existing plan or you want to change providers entirely, switching providers is a straightforward process.
A step-by-step guide to switching to a broadband and phone deal
- Refer to your contract to see if you’d need to pay any early cancellation fees to switch providers
- Check your postcode for available broadband and phone deals in your area.
- Compare the packages available to you, considering factors such as download speeds, contract lengths, and prices.
- Select the broadband and phone deal you want. Be sure it fulfils your household’s specific needs.
- Notify your old provider that you want to switch – the switchover process is normally handled by the new provider from this point onwards. This provider will cancel your old contract and arrange a start date for your new contract with you.
How long does it take to switch broadband and phone providers?
This is usually a quick process, whether you’re doing it online or over the phone.
You simply have to schedule when you want your new connection to go live. This will normally be done two-to-six weeks in advance, but it depends on the new provider.
On the switchover day, you’ll be without Internet access for up to two hours, but after that, you’ll be back up and running again! If you´re worried about switching, you can switch providers with Broadband Plans for a seamless switch.
Can I keep my phone number if I switch providers?
If you’d like to keep your phone number when you switch providers, you should let your new provider know that you want to retain your old number.
The process can differ slightly between providers. That’s why it’s important to get in touch with your new provider as soon as possible to find out about the steps involved.
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📶 Can I get fibre as part of a broadband and phone deal?
Of course! Broadband and phone deals are available with fibre from a range of providers, including Virgin Media, Sky, BT, and TalkTalk.
📞 Can I get a phone and broadband package with unlimited calls?
Absolutely. This won’t be offered as standard, but if it’s something you’re looking for, you’ll simply need to add this to your package with your provider.
Most of the main providers (Virgin Media, Sky, BT, TalkTalk) will charge around £15 a month to add unlimited calls to your bundle.
💸 What other broadband and landline costs do I need to think about?
You’ll need to think about any activation fees to set up your new broadband and landline. Also, be aware of any early termination fees if you’re leaving your current contract before its end date.
📺 Can you get a broadband, TV and mobile phone bundle?
Yes, you can. Combining your broadband, TV, and mobile phone bundle is a convenient way of cutting down on costs, as all three services will be included in the same bill each month. This can often work out cheaper than paying for each service individually.
Updated on 8 Aug, 2022
Broadband Specialist & Copywriter